Here at Print Ur Shirts we strive to achieve the highest level of customer satisfaction. That’s why our online and delivered orders have a 30-day return policy if the item is not as described. For in-person pickups customers are expected to inspect the products to their satisfaction prior to taking the product with them. For in-person pickups the product cannot be returned after the customer has accepted the order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Because we deal in custom work several types of goods are exempt from being returned:
- Apparel Items that have been used/washed any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- For online orders and delivered orders items that are returned more than 30 days after delivery
- For orders picked up in store once an order has been accepted by the customer and left the store.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail or drop off your product to: 70H Corbin Ave Bay Shore NY 11706